How To Create Awesome Relationships With Your Customers
Last updated 8/2021
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 163.24 GB | Duration: 124h 33m
Have great relationships with your customers so they shop with your exclusively and tell everybody how great you are.
What you'll learn
Create excellent relationships with customers
Create regular customers
Get your customers to shop with you exclusively
Get excellent and positive word of mouth from your customers
Requirements
Working with customers
Description
Getting and keeping customers and having them talk positively about you to friends and acquaintances has a lot to do with the relationships you have with them. Customers love to shop with people who they have great relationships with. Customers can go from store to store, shopping here and there without any feeling of loyalty to any of them. When you have great relationships with your customers, they are more likely to buy from you than your competition. Create great relationships with them so that you are the only person they consider when making the decision of where to shop and who to buy from. Succeed with your customers by having awesome relationships with them and have them only buy from you. I talk about building a relationship over time to focus on the long game. Staying touch with customers in an engaging way and keeping them on social media. Creating a positive reputation and name for your business. Making your business better than the competition. The best way to sell and run your business is with amazing relationships. A mutual admiration between you and your customer is going to be the key to faster, more effective business growth and super satisfied customers.
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 Why have a relationship with your customers
Lecture 3 Have a better relationship than your competitors
Section 2: How to have a relationship
Lecture 4 Care about having a great relationship
Lecture 5 Building a relationship also builds trust
Lecture 6 How to start an awesome relationship
Lecture 7 Open the conversation with small talk
Lecture 8 Making sure the customer is satisfied
Lecture 9 Focus on the relationship to solve business problems
Section 3: Sales
Lecture 10 Selling the right way
Lecture 11 Selling the perfect product to your customer
Lecture 12 Relationship selling
Lecture 13 The dream come true product
Lecture 14 Making sense to the customer
Lecture 15 Building admiration from your customers
Section 4: The approach
Lecture 16 How to get positive engagement
Lecture 17 A positive approach creates a better interaction
Lecture 18 Establish a need before selling
Lecture 19 Establish a relationship
Lecture 20 Enjoy the interaction
Lecture 21 Authenticity sells
Lecture 22 Do what feels right
Lecture 23 Find common ground
Lecture 24 Create positive energy
Lecture 25 Open your customer in a non salesey way
Section 5: Transitioning to a business conversation
Lecture 26 Mixing business and personal conversations
Lecture 27 Establishing the value of the transition
Lecture 28 The right product is the valuable one
Lecture 29 Letting the customer lead the sale
Section 6: Consultation
Lecture 30 What s their perfect product
Lecture 31 Satisfying your customers
Lecture 32 Consultation creates more satisfied customers
Lecture 33 Connecting during the consultation
Lecture 34 What s their relationship with your products
Lecture 35 Progress though consultation to find features
Lecture 36 Connecting during the consultation
Lecture 37 Consultations build relationships with your customers
Lecture 38 Making sense to the customer
Lecture 39 Answer any customer questions
Section 7: Relationship factors
Lecture 40 Customer feelings
Lecture 41 Being fair
Lecture 42 Giving free things
Lecture 43 Handling requests
Lecture 44 Being friendly to your customers
Lecture 45 How to hold up both sides of the relationship
Lecture 46 Have parties
Lecture 47 Continuing the conversation
Lecture 48 Pricing
Lecture 49 Social media relationship
Section 8: Social media relationships
Lecture 50 How to connect on social media
Section 9: Customer satisfaction
Lecture 51 Making sure the customer is satisfied
Lecture 52 Keeping customers happy
Lecture 53 Satisfaction is the goal
Lecture 54 What the customer feels is valuable
Lecture 55 Cater to customers requests
Section 10: Networking
Lecture 56 Networking with customers
Section 11: Building relationships
Lecture 57 Building the relationship is what s important
Lecture 58 Customer must want to build a relationship
Lecture 59 Honesty is a central factor
Lecture 60 People only want the best
Lecture 61 Care about your customers
Lecture 62 Spoil your customers with awesome service
Lecture 63 Do things that matter to customers
Lecture 64 The customer can rely on you
Lecture 65 Organize parties and events
Lecture 66 Excitement and fun
Section 12: Logistics
Lecture 67 Find what s important
Lecture 68 Fulfilling requests
Lecture 69 Creating excitement
Lecture 70 Caring about your customer
Lecture 71 Keeping your customers
Lecture 72 Asking questions
Lecture 73 Intent matters most
Lecture 74 Recommending a better product
Lecture 75 Focus on what s important to the customer
Lecture 76 Social media connections
Section 13: Engaging customers
Lecture 77 Get them in your store
Lecture 78 How to get social media info from your customers
Lecture 79 Keep things interesting
Lecture 80 Create a comfortable situation
Lecture 81 Spontaneity
Lecture 82 Staying in the conversation authentically
Lecture 83 Get them to want a relationship
Lecture 84 Listening to feedback
Lecture 85 Does your customer need your product?
Lecture 86 What does your customer value?
Section 14: Getting customers
Lecture 87 Have a reputation for honesty
Lecture 88 Keep the customers you have
Lecture 89 Staying in touch on social media
Lecture 90 Positive word of mouth
Lecture 91 Social media influencers
Lecture 92 Internet advertising
Lecture 93 Social media following
Section 15: Staying in touch
Lecture 94 Social media
Lecture 95 Respond to comments on your posts
Lecture 96 Events, parties and in person
Lecture 97 Get customers to stay in touch with you
Lecture 98 Keep things exciting and interesting
Lecture 99 Keeping customers engaged
Section 16: Growing in business
Lecture 100 Growing your business
Lecture 101 Customers talking positively about you
Lecture 102 Having an audience
Lecture 103 Get feedback
Lecture 104 Customer satisfaction
Lecture 105 One customer at a time
Section 17: Factors
Lecture 106 Pace of relationship building
Lecture 107 Genuine love of your product
Lecture 108 Salesperson outlook
Lecture 109 Improvisation
Lecture 110 People at different levels of like for your products
Lecture 111 Selling to people who are new to the product
Lecture 112 Getting positive results
Lecture 113 Maximizing value
Lecture 114 Growing in business without sales
Lecture 115 Up selling value
Section 18: Selling with value
Lecture 116 Sell in a relatable way
Lecture 117 Make your customer comfortable
Lecture 118 Honesty sells
Lecture 119 Integrity
Lecture 120 Selling the best product
Lecture 121 Stay in touch on social media for sales
Section 19: Self promotion
Lecture 122 Create a reality show
Lecture 123 Repeat customers are better for word of mouth
Lecture 124 Ask your customers to bring their friends
Lecture 125 Give your customer reasons to promote you
Lecture 126 Create things that people want to talk about
Lecture 127 Collaborate with influencers on social media
Lecture 128 Promote yourself in every way that resonates with you
Lecture 129 Public speaking and events
Lecture 130 Having more relationships
Lecture 131 Make material for social media
Section 20: Excitement
Lecture 132 Keeping things exciting
Lecture 133 Personable relations
Lecture 134 Straight talk
Lecture 135 Saying the right thing
Lecture 136 Relatable celebrity
Lecture 137 Create exciting events
Section 21: Customer perspective
Lecture 138 The customer has to want the relationship
Lecture 139 How the customer sees the interaction
Lecture 140 How the customer perceives things is what matters
Lecture 141 What customers buy
Lecture 142 What s valuable
Lecture 143 What the customer thinks
Lecture 144 The customer has to like shopping with you
Lecture 145 The customer wants to familiarize themselves with you
Lecture 146 The customer seeing the products accurately
Lecture 147 What the customer looks for
Section 22: Conversational frames
Lecture 148 Stay in the relevant zone
Lecture 149 Relate with high values
Lecture 150 Focus on delivering happy feelings
Lecture 151 Feeling satisfied after the purchase
Lecture 152 Stay positive in your conversation
Lecture 153 Focus on your conversational goals
Lecture 154 demonstrate honesty
Lecture 155 Influencing the conversation
Lecture 156 Keeping the customer on board with what you are saying
Lecture 157 Keeping the conversation pleasant
Section 23: Overview
Lecture 158 One customer at a time creates your relationship with everyone
Lecture 159 Find out what the customer wants in a relationship
Lecture 160 get the customer to like you
Lecture 161 Get to know who your customers are
Lecture 162 Logistics and value
Lecture 163 Get your customers to shop with you again
Lecture 164 Staying in touch on social media
Lecture 165 Throwing parties and creating excitement
Lecture 166 Help your customer whenever you can
Lecture 167 Have the best of something for everyone
Section 24: How to succeed
Lecture 168 Practice in the moment
Lecture 169 Channel the energy you need
Lecture 170 Keep it fun
Lecture 171 Stay in a good mood
Lecture 172 Learn from your customers
Lecture 173 Learn from various courses
Lecture 174 Up selling for maximum value
Lecture 175 Focus on the sale
Lecture 176 Reaching out to customers
Lecture 177 Keeping your customers
Lecture 178 Find what works
Lecture 179 Talk to people
Lecture 180 Don t go for the immediate sale
Lecture 181 Tell customers you re the best
Lecture 182 Make customers feel awesome
Lecture 183 Tell your customers about any negatives of the products
Lecture 184 Use contests to get more customers
Lecture 185 Ask for feedback
Lecture 186 Be better than your competition
Section 25: Implementing what you know
Lecture 187 Do what you re good at naturally
Section 26: Bonding in the relationship
Lecture 188 Tell stories to each other
Lecture 189 Tell jokes to each other
Lecture 190 Talk about things you have in common
Lecture 191 Complementing
Lecture 192 Asking about interesting topics
Lecture 193 The customer has to feel like buying before you sell
Lecture 194 Explaining technical matters
Lecture 195 Relate with the customer
Lecture 196 Build friendships
Lecture 197 Creating an interesting conversation
Section 27: Great business people
Lecture 198 Great business people are relaxed
Lecture 199 Relationships and value
Lecture 200 Finding what you enjoy about your business
Lecture 201 Sales is about giving more to the customer
Lecture 202 Have relationships with your customers because they re people
Lecture 203 Find what customers will pay for
Lecture 204 Keeping your business going
Lecture 205 Complacency
Lecture 206 Solving problems
Lecture 207 Express confidence
Section 28: Talking to customers
Lecture 208 Learning to talk to specific people
Lecture 209 Positivity sells better
Lecture 210 The goal is to create regular customers
Lecture 211 Why relationships matter
Lecture 212 How to get people to come back
Lecture 213 The salespeople should do everything
Section 29: Customer preferences
Lecture 214 What customers like
Lecture 215 Customer preference and customer purchases
Lecture 216 Prices and agreeing on a price
Lecture 217 Getting information to satisfy a customer
Lecture 218 Do customers buy what they like?
Lecture 219 How do customers like to be treated
Lecture 220 What do you charge for and what is complementary
Lecture 221 Finding out what customers like
Lecture 222 Pleasing a niche or pleasing everyone
Lecture 223 Pleasing the customer or pleasing all your customers
Section 30: Knowing your customers
Lecture 224 Get to know your customers better
Section 31: Keeping your customers
Lecture 225 Satisfying customers
Lecture 226 Social media connection
Lecture 227 Treating the customers well
Lecture 228 Forming relationships with your customers
Lecture 229 Build relationships and sales
Lecture 230 Feelings
Section 32: Image
Lecture 231 Positive image for your customer
Lecture 232 First impressions and image
Lecture 233 People go on impressions
Lecture 234 How to create great impressions
Lecture 235 Demonstrate high value
Lecture 236 How to communicate positive image
Lecture 237 When image wears off
Section 33: How to maintain a great relationship with your customers
Lecture 238 Stay in touch with social media
Lecture 239 How to sell to regular customers
Lecture 240 Start building the customer relationship right away
Lecture 241 Give free beverages
Lecture 242 Continue the conversation
Lecture 243 Sell great products
Section 34: Get your customers to remember you
Lecture 244 Have your business stand out
Lecture 245 Authentic connections
Lecture 246 Talk about topics interesting to both of you
Lecture 247 Have an interesting unique image
Lecture 248 Spend more time talking to your customers
Lecture 249 Send valuable content in emails
Lecture 250 Post actively on social media
Lecture 251 Advertise with contests
Section 35: Charisma and sales
Lecture 252 Charisma is a two way street
Lecture 253 Doing great things for the customer builds charisma
Lecture 254 How to build charisma
Lecture 255 How charisma effects sales
Lecture 256 Is charisma necessary
Lecture 257 How charisma works
Lecture 258 How customers see charismatic salespeople
Lecture 259 How to use charisma
Section 36: Sales techniques
Lecture 260 A reason to buy or a feeling to buy
Lecture 261 Establishing the value of your sale
Lecture 262 Communicating the honest value of your products
Lecture 263 Building connection
Lecture 264 Show the best product
Lecture 265 How to stay relevant
Lecture 266 Talking about price
Lecture 267 Get the customer to buy from you
Lecture 268 You get the value that you give
Lecture 269 Sell what s valuable to the customer
Lecture 270 Stay focused on your customer
Lecture 271 Do more for your customers than just sell
Section 37: Building a conversation
Lecture 272 Find common topics of interest
Lecture 273 Give authentic compliments
Lecture 274 How to find common topics of interest
Lecture 275 Keep positivity in the conversation
Lecture 276 The conversation keeps the customer s interest
Lecture 277 The conversation is the best way to connect
Lecture 278 How to have a conversation
Lecture 279 Talk about ideas and philosophies
Lecture 280 Communicate high value
Lecture 281 What to talk about
Section 38: Getting customers to return
Lecture 282 Focus on getting return customers
Lecture 283 What makes customers return
Lecture 284 Social media is the best way to get customers to remember you
Lecture 285 Make sure salespeople are gaining customers
Lecture 286 Make sure the customer s group is shopping with you
Lecture 287 Get feedback during the conversation
Lecture 288 Have your deal be attractive to your customer s friends
Lecture 289 Tell the customers to come back
Lecture 290 Give them coupons for their next shopping trip
Lecture 291 Invite customers to in store events
Section 39: How not to sell
Lecture 292 Ways not to sell
Lecture 293 Don t sell in ways you don t like
Lecture 294 Don t try too hard to sell
Lecture 295 Don t leave your customers alone
Lecture 296 Don t assume a customer won t buy
Lecture 297 Don t sell just based on price
Lecture 298 Don t just talk sales
Section 40: Making relationships
Lecture 299 Try making relationships with as many customers as you can
Lecture 300 How to get the customer to want a relationship
Lecture 301 Get the customer to want to form a relationship with you
Lecture 302 What to give your customer for their relationship
Lecture 303 Demonstrate attractive traits
Lecture 304 Do things customers ask for
Lecture 305 Types of relationships
Lecture 306 Conversation builds relationships
Lecture 307 Inside threads of conversation
Lecture 308 Give great deals
Section 41: Trouble shooting
Lecture 309 Give money to unsatisfied customers
Lecture 310 Get a coworker to help the customer
Lecture 311 Ask the customer what they would like you to do
Lecture 312 Promise what you can deliver
Lecture 313 Fixing patterns that cause complaints
Lecture 314 General positivity lessens complaints
Lecture 315 Gauge the degree of the complaint
Lecture 316 Lead the customer in a positive way
Section 42: Repeat customers
Lecture 317 How to talk to repeat customers
Lecture 318 How to get repeat customers
Lecture 319 Improve the product
Lecture 320 Make it a goal to get repeat customers
Lecture 321 Staying in touch with repeat customers
Lecture 322 When customers return you re doing something right
Lecture 323 Get to know your individual customer
Section 43: Selling to customers that already buy from you
Lecture 324 Try to improve the product the customer purchases
Lecture 325 What to talk about
Lecture 326 Continue the conversation
Lecture 327 Keep adding value to the relationship
Lecture 328 Have events
Lecture 329 Always have valid reasons for the customer to buy
Lecture 330 Keep trying to attract your customer
Lecture 331 Keep connected to your customers
Section 44: What makes customers interested
Lecture 332 What stage of interest are your customers at
Lecture 333 What if customers are not interested
Lecture 334 Things that customers are generally interested in
Lecture 335 Hit on what s interesting to the customer
Lecture 336 How to find interest
Lecture 337 Emotional and rational interests
Lecture 338 Having common interests
Lecture 339 Customers only buy what they are interested in
Lecture 340 How people get customers interested
Lecture 341 Why people get interested in products
Section 45: Creating a market for your products
Lecture 342 Marketers create an interest in products
Lecture 343 People buy what s marketed to them
Lecture 344 How people buy marketed products
Lecture 345 Marketers convince customers to pay more
Lecture 346 Markets cause trends to change
Lecture 347 Markets always have a difference of opinion
Section 46: Sales theory
Lecture 348 What is the purpose of the purchase
Lecture 349 Find what s important to the customer
Lecture 350 Why people buy
Lecture 351 Who people buy from
Lecture 352 Persuasion or not persuasion
Lecture 353 Customers want value for themselves
Lecture 354 How customers listen to salespeople
Lecture 355 Buying and affording products
Lecture 356 The best order of a sales interaction
Lecture 357 Keeping up with the Joneses
Section 47: Motivating customers to action
Lecture 358 Giving a great deal
Lecture 359 Scarcity
Lecture 360 No risk offers
Lecture 361 Have the customer make a purchase they are happy about
Lecture 362 Positive shopping experience
Lecture 363 Value and price
Lecture 364 Customers are better off with the product
Lecture 365 Establish the customer wants the product
Lecture 366 When is the customer ready to buy
Lecture 367 Being available to buy from
Lecture 368 Let the customer choose to bring themselves to take action
Lecture 369 Show the customer why they need the product
Section 48: Reasoning with customers
Lecture 370 How reasoning works
Lecture 371 Beyond reasoning
Lecture 372 Emotions and reason count
Lecture 373 People have different reasons to buy
Lecture 374 Reasons for buying a new product
Lecture 375 Great way to sell
Lecture 376 Giving good reasons
Lecture 377 The customer sees this as a valid reason
Lecture 378 Find the reason that the customer needs your product
Lecture 379 How to find reasons for buying the product
Section 49: Agreements
Lecture 380 How to handle the customer being always right
Lecture 381 How to avoid disagreements
Lecture 382 Finding harmony with your customer
Lecture 383 Having an agreement
Lecture 384 Being generally agreeable
Lecture 385 Agreeing with the customer
Lecture 386 Disagreeing with the customer
Lecture 387 How to agree and disagree
Lecture 388 Communicating a disagreement
Lecture 389 Honesty in your opinion
Section 50: Getting customers to try your product
Lecture 390 Get your customers to try the product
Lecture 391 Establish a connection
Lecture 392 Get a great reputation
Lecture 393 Consultation with the customer
Lecture 394 Is high pressure sales any good
Lecture 395 Asking good questions
Lecture 396 Get the right customers to try your product
Lecture 397 Have an amazing product
Lecture 398 Demonstrate your product
Lecture 399 Show expertise
Section 51: Harmony with your customers
Lecture 400 Strive for a harmonious relationship
Lecture 401 How to create harmony
Lecture 402 More ways to create harmony
Lecture 403 Why harmony is recommended
Section 52: Impressing customers to buy
Lecture 404 Impressing customers
Lecture 405 How to impress customers
Lecture 406 People buy when they are impressed
Lecture 407 How companies impress their customers
Lecture 408 Representing the product realistically
Lecture 409 Impress your customers in multiple ways
Lecture 410 Honesty and professionalism
Lecture 411 Impressive products make immediate sales
Lecture 412 Demonstrate your products to impress your customers
Lecture 413 Salesperson traits that impress customers
Section 53: Establishing factors
Lecture 414 Establishing factors in selling
Lecture 415 How to establish factors in selling
Lecture 416 Establishing the truth that is already there
Lecture 417 Establish factors in a logical progression
Lecture 418 How to establish factors honestly
Lecture 419 Establish multiple factors that make sense
Lecture 420 Establishing truths rather than just talking about them
Lecture 421 Why establishing things helps the sale
Lecture 422 Establish what s important to your customers
Lecture 423 Establishing values and ethics
Section 54: Finding the product right for your customer
Lecture 424 Find the right product
Lecture 425 How to find the right product for your customer
Lecture 426 Showing your products
Lecture 427 Find out what they think of the last product
Lecture 428 Find who is the customer
Lecture 429 Personality and customer choices
Lecture 430 Image and culture
Lecture 431 Ask easy questions that the customer can answer
Lecture 432 Having the right product
Lecture 433 Showing the right product
Section 55: Impressions
Lecture 434 Giving impressions
Lecture 435 Don t go by first impressions
Lecture 436 What matters and impressions
Lecture 437 How to get beyond impressions
Lecture 438 What do customer impressions mean
Lecture 439 Going by impressions
Lecture 440 What impressions do customers look for
Lecture 441 The impression customer experience gives
Lecture 442 Give the impression of customer success
Lecture 443 What impresses your customer
Section 56: Niche businesses
Lecture 444 A niche store
Lecture 445 Image of the niche store
Lecture 446 Niche vs. general stores
Lecture 447 Expert in your niche
Lecture 448 Sell to niche clients
Lecture 449 Competition in niche stores
Lecture 450 Story telling in niche stores
Lecture 451 More value for niche product buyers
Lecture 452 The advantages of niche stores
Lecture 453 Niche stores do it better
Section 57: Giving value
Lecture 454 Giving value to a lot of people
Lecture 455 The customer getting value
Lecture 456 Selling value over price
Lecture 457 Value is different based on the customer
Lecture 458 People buy the greatest value
Lecture 459 Value and money
Lecture 460 What dictates value
Lecture 461 Demand and value
Lecture 462 Value and cost
Lecture 463 Luxury products are seen to have more value
Section 58: Selling higher end products
Lecture 464 Sell on value over price
Lecture 465 People want to own the best
Lecture 466 Show customers relevant higher quality products
Lecture 467 High end products make mainstream products look more affordable
Lecture 468 Show higher quality products first
Lecture 469 Satisfying customers with higher end products
Lecture 470 Higher end products show status
Lecture 471 High end customers are the biggest fans of your products
Lecture 472 Who buys higher end products
Lecture 473 How to sell higher end products
Section 59: Selling and great relationships
Lecture 474 Selling with great relationships creates a successful business
Lecture 475 Merging sales with relationships
Lecture 476 Relationships and future sales
Lecture 477 Relationships and salespeople
Lecture 478 Relationship selling
Lecture 479 Things that build relationships
Lecture 480 Who are you building relationships with
Lecture 481 Timing your connection
Lecture 482 Ideas and relationships
Lecture 483 Relationships create sales
Section 60: What customers love
Lecture 484 The perks of shopping
Lecture 485 Instincts of trading
Lecture 486 The shopping experience
Lecture 487 Things customers love
Lecture 488 Convenience
Lecture 489 Fulfilling their request
Lecture 490 Deals
Lecture 491 Tours
Lecture 492 Play music for your customers
Lecture 493 High quality merchandise
Section 61: What makes customers buy more
Lecture 494 The up sell
Lecture 495 Get people into your product
Lecture 496 Give incentives to buy more
Lecture 497 The positive experience
Lecture 498 Buying more from you
Lecture 499 Sales and coupons
Lecture 500 Get customers to bring customers
Lecture 501 Get customers in the mood to spend money
Lecture 502 Keeping up with the Joneses
Lecture 503 Customers need more than just 1 product
Section 62: How people sell their products
Lecture 504 Establish reputation
Lecture 505 Innovation and availability
Lecture 506 Communicate the necessity of your product
Lecture 507 Companies telling people their products are important
Lecture 508 A positive promise
Lecture 509 High quality luxury products
Lecture 510 Being present
Lecture 511 Beating the competition
Lecture 512 Creating new better products
Lecture 513 Word of mouth
Section 63: Feelings
Lecture 514 Customers must have good feelings about a product
Lecture 515 Have good feelings yourself
Lecture 516 How to create good feelings
Lecture 517 How to make customers feel good
Lecture 518 Do people buy good feelings
Lecture 519 Do people buy with emotion and reason
Lecture 520 People buy as long as it feels good
Lecture 521 Have the intent to make your customers feel good
Lecture 522 Do what makes you feel y
Lecture 523 Everything connects to customer feelings
Section 64: How customers make a buying decision
Lecture 524 Customers that are fans of the product
Lecture 525 If it s important enough for your customer
Lecture 526 When they have extra money
Lecture 527 When other people have it
Lecture 528 When it s underpriced
Lecture 529 Buying on impulse
Lecture 530 Scarce products
Lecture 531 Value of the product outweighs the money
Section 65: How to get customers into your products
Lecture 532 Demonstrate the product
Lecture 533 Market the product
Lecture 534 Public speaking about your product
Lecture 535 Being into the thing yourself
Lecture 536 What will customers get from buying your product
Lecture 537 Putting up video content about your product
Lecture 538 Get your customers to get their friends into your product
Lecture 539 Get customers to buy from you
Lecture 540 What to say to your customers to get them into your product
Lecture 541 Do more than just sell your product
Section 66: How to reach out to your customers
Lecture 542 Talk to them to get to know them better
Lecture 543 Complement them and make them laugh
Lecture 544 Get your customers talking
Lecture 545 Ask questions they know the answer to
Lecture 546 Connect with them on social media
Lecture 547 Give them free beverages
Lecture 548 Let them talk about what they love
Lecture 549 Get customers motivated to talk
Lecture 550 Find out what s on their mind
Lecture 551 Reaching out on social media
Section 67: How to transition sales stages
Lecture 552 From conversation to consultation
Lecture 553 From consultation to sale
Lecture 554 Make logical transitions
Lecture 555 Customers sales preferences
Lecture 556 Changing sales stages
Lecture 557 Why change sales stages
Lecture 558 Transitional changes
Lecture 559 Changing conversational topics
Lecture 560 The customer s requests
Lecture 561 Engaging in conversation
Section 68: Engaging customers in conversation
Lecture 562 Creating authentic connections
Lecture 563 Both people are enjoying the conversation
Lecture 564 Keeping the conversation going
Lecture 565 Connecting with a social conversation
Lecture 566 Business and social conversation
Lecture 567 Topics to talk about
Lecture 568 Relevant topics of conversation
Lecture 569 Relating in conversation
Lecture 570 Look for signs of interest
Lecture 571 What to talk about
Section 69: Values customers require
Lecture 572 What values are important to the customer
Lecture 573 Demonstrating values customers like
Lecture 574 How to demonstrate value
Lecture 575 When to demonstrate value
Lecture 576 Do customers want high value salespeople
Lecture 577 What do you need to do for your customers
Lecture 578 What customers need from salespeople
Lecture 579 No risk purchases
Lecture 580 Great deals
Lecture 581 The customer has to feel like buying
Section 70: Customer feelings
Lecture 582 Relevance of customer feelings
Lecture 583 Get the customer to feel like connecting with you
Lecture 584 How to appeal to customer feelings
Lecture 585 Customers must feel like you re taking them seriously
Lecture 586 Customers must feel understood
Lecture 587 Give yourself great feelings
Lecture 588 How to view customer feelings
Lecture 589 More about understanding your customers
Lecture 590 Customers must feel like you have the best intentions
Lecture 591 Customers need to feel like their reasons for buying are legit
Section 71: Conclusion
Lecture 592 Conclusion
Sales people,Business people,Sales students,Business students,Anyone who has relationships with customers
roduct costing by order (Make to Stock) Product costing by Sales order (Make to Order)-Product costing with Sales order controlling vaulted stock Product costing with sales order controlling non-vaulted stock Product costing by period Repetitive manufacturing without reporting points consideration Repetitive manufacturing with reporting points (work in process) consideration Decoupling scenario (Integration of PP-Manufacturing order & Product cost collector).Joint Production Process CO-Product costing processBy Product Costing ProcessMixed Costing process- Split Valuation For Raw materials with multiple purchasing procedure (Procurement) For Semi Finished materials both process as Purchasing and Manufacturing process. For Finished materials with multiple manufacturing lines process. Sub-Contracting, External Operations Product costing process and Cross plants Special Procurement product costing Additives cost estimation and Scrap Costing: Assembly scrap, Component scrap and Operation Scrap. SAP CO S/4 HANA 2021 -Material Ledger Multiple Currencies: Company Code Currency, Group CurrencyMultiple Valuations: Legal Valuation, Group Valuation and Profit Center Valuation Transfer pricing Inter Company & Intra Company : Cross company code costing with Group Valuation Transfer pricing: Material (RM) to Material (SFG or FG) & Transfer pricing: Plant to Plant Revaluation of Consumption Functionalities for Non-Production Activities. Work in process functionalities to Actual Costing Distribution Usage variances: Material: Physical Inventory count process & differences adjusted to orders during the periodActivity Types: Differences actual hrs adjusted to ordersMaterial Ledger- Actual Costing Execution and explanation of CKM3 -Material price analysis SAP CO S/4 HANA 2021 -Margin AnalysisAccount Based COPA in S/4 HANA: Value Flows for Margin Analysis COGS Split accounting in S/4 HANA Price Diff Split accounting S/4 HANAPredictive Accounting: Incoming Sales Order Creating an Extension Ledger for Profitability Analysis for Predictive Accounting: Incoming sales OrderS/4 HANA Real time COPA / Margin Analysis without periodic settlement Jobs Attributed Profitability- Activate Derivation for Items without Profitability Segment - Items Assigned to Internal Orders (without Internal Order settlement updating in ACDOCA Items Assigned to Production Orders (without Production order settlement updating in ACDOCA COPA Realignment COPA Assessment
