Published 7/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.80 GB | Duration: 5h 53m
Omnistudio Developer
What you'll learn
Create FlexCards and build an OmniStudio Interaction Console to improve customer experience.
Create OmniScripts to ensure productive, consistent user engagement.
Use Integration Procedures to execute complex operations on the server and incorporate external data sources.
Create and modify DataRaptors to get data from Salesforce, transform data, and save data back to Salesforce.
Create Calculation Matrices and Calculation Procedures to execute data lookups and calculations.
Requirements
Know Salesforce plaform
Description
OmniStudioOmniStudio provides a suite of services, components and data model objects that combine to create Industry Cloud applications. Create guided interactions using data from your Salesforce organization and external data. With OmniStudio, you can create: OmniScripts, which contain the interaction logic.DataRaptors, which transfer and transform data between Salesforce and OmniScripts, FlexCards and integration procedures.Integration procedures, which consolidate server-side operations for efficiency and reuse.FlexCards, which display data and initiate actions.OmniScript BasicsA Vlocity OmniScript guides users through complex processes with fast, personalized and consistent responses. For example, you can create an OmniScript to guide:A customer service agent to add a new customerAn insurance agent to update a policyAn end user to complete a self-service interaction such as troubleshooting.You can create a guided interaction to match your process flow. OmniScript is a declarative scripting tool, which means you create it with clicks, not code. To create the structure of an OmniScript, you drag and drop different types of elements.OmniStudio FlexCards Build customer-centric, industry-specific UI components and applications on the Salesforce platform with OmniStudio FlexCards. Display Salesforce object information along with distinct, clickable actions that change according to the context in which they appear and based on the information that they contain.Create and design FlexCards with the FlexCard Designer, a declarative tool with a drag interface, WYSIWYG editing, and graphic user interfaces to style individual elements. FlexCards are built with the Lightning Web Components programming model Creating UI components with FlexCards is all about sourcing the data and displaying and organizing the returned information in a meaningful way OmniStudio DataRaptorsA DataRaptor is a mapping tool that enables you to read, transform, and write Salesforce data. There are four types of DataRaptor: Turbo Extract, Extract, Transform, and Load. OmniStudio Integration Procedures OmniStudio Integration Procedures are declarative, server-side processes that execute multiple actions in a single server call. Integration procedures can read and write data from Salesforce and from external systems (using REST calls) and can call Apex code. An Integration Procedure can be called from an OmniScript, an API, or an Apex method, and can be a data source for a FlexCard.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: OmniStudio Architecture
Lecture 2 Presentation of vlocity
Lecture 3 Setup Environment
Section 3: OmniStudio FlexCards
Lecture 4 FlexCards
Lecture 5 Explore the FlexCard Designer
Lecture 6 Create FlexCards with the Data Source Wizard
Lecture 7 Style FlexCard Elements
Lecture 8 Work with Child FlexCards
Lecture 9 Display Data and Actions on a FlexCard
Lecture 10 Build a FlexCard with External Data
Lecture 11 FlexCard States and Conditions
Lecture 12 Activate and Publish FlexCards
Section 4: OmniScripts
Lecture 13 Learn the Fundamentals of OmniScripts
Lecture 14 OmniScript Designer
Lecture 15 Create a Simple OmniScript
Lecture 16 Create a Type Ahead Block Element
Lecture 17 Design and Build a Branching OmniScript
Lecture 18 Validate Data and Handle Errors
Lecture 19 How To Launch an OmniScript
Lecture 20 Embed FlexCards in an OmniScript
Section 5: OmniStudio DataRaptors
Lecture 21 Discover DataRaptor Types
Lecture 22 DataRaptor Turbo Extract
Lecture 23 Build a DataRaptor Extract
Lecture 24 Build a DataRaptor Load
Lecture 25 DataRaptor Transform
Lecture 26 DataRaptor REST API
Lecture 27 DataRaptor Calls From Apex
Section 6: OmniStudio Integration Procedures
Lecture 28 Get Started with OmniStudio Integration Procedures
Lecture 29 Explore the Integration Procedure Designer
Lecture 30 Build Simple Integration Procedures
Lecture 31 Set Values for Integration Procedures
Lecture 32 Error Handling in Integration Procedures-Try Catch Block-DataRaptor Post Action
Lecture 33 Remote Action for Integration Procedures
Lecture 34 Integration Procedure REST API
Section 7: Calculation Procedures and Matrices
Lecture 35 Vlocity Calculation Matrices / Calculation Procedures
Lecture 36 Vlocity Calculation Matrix
Lecture 37 Vlocity Calculation Procedures
Lecture 38 Call a Calculation Matrix in an Integration procedure
Salesforce Developer,Salesforce Administrator,Salesforce Consultant,Omnisudio Developer
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