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Workplace Communication for Non-Native English Speakers
Published 9/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 1h 43m | Size: 1.49 GB
Build confident Workplace Communication through professional speaking, listening, writing, meetings, and presentations.
What you'll learn
Explain the principles of clear, respectful, and audience-focused workplace communication.
Use professional vocabulary for responsibilities, schedules, projects, customers, problems, and workplace decisions.
Organize spoken messages so that ideas, requests, explanations, and updates are easier to follow.
Improve intelligibility through suitable pacing, emphasis, pronunciation, and clarification strategies.
Apply active listening, note-taking, confirmation, and follow-up techniques during workplace conversations.
Write professional emails, messages, requests, summaries, and progress updates using appropriate tone and structure.
Participate in meetings by asking questions, sharing opinions, responding diplomatically, and confirming decisions.
Plan and deliver organized workplace presentations while responding professionally to questions and feedback.
Requirements
Previous experience is not mandatory for this course.
Description
This course contains the use of artificial intelligence.
Clear communication can influence teamwork, customer relationships, workplace confidence, and career progression. For employees who use English as an additional language, professional communication may involve more than knowing grammar or everyday vocabulary. They may need to explain complex ideas, follow fast-paced conversations, write concise emails, respond diplomatically, participate in meetings, and present information to different audiences. This course develops the language and communication strategies required for these common workplace situations without suggesting that learners must remove their natural accents or cultural identities.
The United States has a highly diverse workforce. Foreign-born workers represented19.1% of the US civilian labor force in 2025, meaning that almost 1 in every 5 labor-force participants was born outside the country. The US Census Bureau also reported that nearly68 million people aged 5 and older spoke a language other than English at home in 2019. These figures demonstrate why inclusive and effective workplace communication matters across healthcare, education, technology, hospitality, construction, administration, customer service, and many other industries. US Bureau of Labor Statistics and US Census Bureau
The course begins with the foundations of workplace communication, including purpose, audience, tone, communication channels, cultural awareness, and professional etiquette. Learners will then build vocabulary for common workplace activities, responsibilities, schedules, problems, requests, customer interactions, and collaborative tasks. Speaking and listening modules address clear delivery, clarification, confirmation, active listening, note-taking, instructions, feedback, and workplace conversations. These skills can help learners communicate more accurately while reducing avoidable misunderstandings.
The final modules focus on professional writing, meetings, and presentations. Learners will examine how to structure emails, messages, summaries, requests, updates, and other workplace documents using clear and respectful language. They will also study meeting participation, turn-taking, expressing agreement or disagreement, asking questions, presenting recommendations, and responding to audience questions. By connecting vocabulary, speaking, listening, writing, and presentation skills, the course offers a structured path toward more confident workplace English across in-person, remote, and hybrid environments.
Learning Outcomes
By the end of this course, learners will be able to
- Explain the principles of clear, respectful, and audience-focused workplace communication.
- Use professional vocabulary for responsibilities, schedules, projects, customers, problems, and workplace decisions.
- Organize spoken messages so that ideas, requests, explanations, and updates are easier to follow.
- Improve intelligibility through suitable pacing, emphasis, pronunciation, and clarification strategies.
- Apply active listening, note-taking, confirmation, and follow-up techniques during workplace conversations.
- Write professional emails, messages, requests, summaries, and progress updates using appropriate tone and structure.
- Participate in meetings by asking questions, sharing opinions, responding diplomatically, and confirming decisions.
- Plan and deliver organized workplace presentations while responding professionally to questions and feedback.
Who this course is for
Non-native English speakers working in English-speaking environments.
International professionals seeking greater confidence in workplace conversations.
Job seekers preparing for interviews and English-speaking workplaces.
Employees who want to improve their professional vocabulary.
Administrative and customer service employees.
Remote workers communicating through email, video meetings, and workplace platforms.
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