Last updated 9/2016
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 574.91 MB | Duration: 0h 54m
Learn safety communication skills to foster safety accountability, responsibility and correct safety behaviours.
What you'll learn
By the end of the course, you will be able to understand your pivotal role in managing safety performance and will have a variety of skills to use, in order to engage, communicate and lead on safety.
In this course, you will learn
The importance of being a supervisor and why supervisors are the linchpins in a safe workplace, when it comes to maintaining safety.
The Three inter-related factors that are necessary in maintaining a thriving safety culture.
9 key skills to influence and connect with staff for better safety outcomes, so that staff at all levels feel that they are able to talk freely about their safety concerns and solutions.
Strategies for planning, designing and organising toolbox talks, so that staff contribute and you enjoy leading.
Requirements
Anyone with supervisory responsibilities in the workplace who already has awareness of their legal rights, duties and responsibilities and who is looking to strengthen supervisory competency.
Description
Supervisors are the linchpins in an organisation that set the performance levels when it comes to safety, productivity, skills development and job satisfaction. This training has been devised for companies who have got a great or "getting great" safety culture in place, but they realise employees are getting complacent with safety and that they need to re-energise and empower staff.This course teaches supervisors the importance of their job role and that what they demonstrate and request from staff determines safety levels. It provides supervisors with information about what makes a high performance safety culture, followed by 9 "Connect & Collaborate" Skills to improve employee safety engagement, teamwork and create a happy working environment.This course is not suitable for those wishing to learn basic supervisory tasks or who do not believe safety is important.*It is for those who have already been supervising and want to learn some cutting edge techniques on how to engage their employees on safety.The program goes through how to use these skills in safety meetings and includes a Toolbox Meeting Template to help supervisors encourage better safety meeting performance.This engaging and activity based video course (with just around an hour of content) includes a workbook with activities, a toolbox talk template and a quiz. It also provides additional training content to reinforce training via regular fortnightly emails.The course is structured into seven main topics:IntroductionThe Importance of SupervisorsA New Workplace Culture ModelHow to Connect Well with your Team9 Connect & Collaborate SkillsRunning a Great Toolbox MeetingUsing the Toolbox/Safety Meeting TemplateThis course is vital to supervisors who want to improve their ability to communicate and engage on safety matters, including making others more accountable for safety. It is beneficial for companies and supervisors who want to change their safety culture or who realise that there must be a better way to encourage people to speak up and talk about safety*in toolbox talks. It will also create a workplace where workplace bullying will be a thing of the past.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: The Importance of Supervisors
Lecture 2 The Importance of Supervisors
Section 3: A New Workplace Culture Model
Lecture 3 Workplace Culture Model
Section 4: How to Connect Well with your Team
Lecture 4 How to Connect Well with your Team
Section 5: 9 Connect & Collaborate Skills
Lecture 5 1. Positivity
Lecture 6 2. Gratitude
Lecture 7 3. Stories and Metaphors
Lecture 8 4. The Art of Questions
Lecture 9 5. Handling Complaints
Lecture 10 6. Debate Maker
Lecture 11 7. Working with Senior Management
Lecture 12 8. Difficult Safety Conversations
Lecture 13 9. Removing Gender Bias
Section 6: Toolbox/Safety Meeting Best Practices
Lecture 14 Running a Great Toolbox Meeting
Section 7: Using the Toolbox/Safety Meeting Template
Lecture 15 Toolbox Template
Section 8: Bonus Section
Lecture 16 Supervisor Checklist
Lecture 17 3 Factors that Influence Workplace Culture
Supervisor and managers. This is new information and is suitable for those wanting the latest leadership techniques.
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