Last updated 10/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 544.61 MB | Duration: 1h 30m
Learn how to search for, and find, tickets in Jira using Basic and Advanced searching (JQL) includes hands-on exercises!
What you'll learn
How to use Jira's basic and advanced search functions to locate tickets
Understand and solve common challenges with searching in Jira
Create dashboards in Jira based on your saved filters
Understand Jira Query Language (JQL) to search like a pro
How to setup a free Jira instance to practice in
Requirements
Desire to learn how to search, and find, tickets in Jira
No prior experience is needed - you'll learn it all here
An email address and computer
Description
This course is designed to help overcome one of the biggest challenges using Jira - finding tickets. I've used Jira for years and am constantly challenged to help my team locate and manage our tickets. This course is built for students of all skill levels, from completely new beginners to Jira to seasoned veterans. It applies to ANY*version of Jira, including Cloud, Service Management, Server, Software and more.This course includes a lot of hands-on learning opportunities by using your own free Jira instance. This will let you easily follow along and experiment with your own searching.This course covers background information about searching in Jira, including topics like filter permissions and ticket visibility. Additional features, like subscriptions are discussed to help make your saved searches even more useful for your team. I'll even teach your some tricks to quickly share searches without having to save them.Next you learn about the basic search feature, which (despite the name) is a great way to quickly search for, and find tickets. You'll learn how to add or remove fields from your search and change which columns of data are visible.While basic search is powerful, it does have its limitations, which is where Jira Query Language, or JQL comes in. You'll learn how to use this powerful tool to find tickets based on almost any criteria. You'll learn how to use Jira's operators, like greater than, less than and more. We'll cover JQL's keywords, like "IN", "AND" and "OR", and walk through live examples of using them all. You'll learn how to search for text, and why it's different than other fields, as well as how to use dates in JQL.Last, we'll cover Jira dashboards, and how they help you visualize your search results. We'll look at common gadgets, dashboard layouts and sharing dashboards with your team.Throughout the course you'll test your knowledge with some quizzes. These are designed to get you thinking through how to solve common requests in search, and to better understand how it all comes together.I'm looking forward to seeing you in the course, and happy Jira-ing!
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 How to Use Udemy
Lecture 3 Hands on: Set up your free Jira instance
Section 2: Jira Search Basics
Lecture 4 How search works
Lecture 5 Basic Search Basics
Lecture 6 Saving Searches
Lecture 7 Sharing Searches
Lecture 8 Search Subscriptions
Lecture 9 Common challenges with searches
Section 3: Advanced Search (JQL)
Lecture 10 What is Advanced Search and JQL?
Lecture 11 Field - Operator - Value
Lecture 12 Operators
Lecture 13 JQL And Time
Lecture 14 JQL Keywords
Lecture 15 Parenthesis
Lecture 16 Searching for text values
Lecture 17 JQL Functions
Lecture 18 Useful JQL for Jira Service Management
Lecture 19 Useful JQL for Jira Software
Section 4: Dashboards
Lecture 20 What is a Dashboard?
Lecture 21 Hands On : Build a Dashboard
Section 5: Finding in Jira Wrap
Lecture 22 Course Wrap
Section 6: Additional Content
Lecture 23 Query String Completion
Lecture 24 Google Connector
Section 7: BONUS
Lecture 25 Coupon Codes
Individuals struggling to find or manage tickets in Jira,Individuals looking to improve how they, or their team, uses Jira,Individuals using any version of Jira in any capacity (developer, project manager, admin, etc),Jira users looking to get more out of Jira search
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