Drive incredible results for your team or business without feeling like you're faking it until you make it.
Published 2/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.68 GB | Duration: 3h 10m
What you'll learn
Set yourself up for success as a leader with the fundamentals of building a winning team.
Become more productive as a leader so you can gain time back, becoming better balanced.
Decide which priorities, projects, and decisions need to be made, so you are working ON the business vs. just IN the business.
Manage yourself better so that you don't burn out and lose motivation while on the leadership path.
Strengths your confidence as a leader to make the right decisions.
Gain time back as a business owner with productivity tips to help you achieve more and work less.
Requirements
Interested in becoming a leader, within an organization. You could already have exposure to leadership or even be a business owner.
Description
Being a leader is hard. You're accountable for many different decisions in the day, ranging from strategy, people, processes, and tools. Whether it's allocating resources and choosing between strategic or tactical decisions, it's not easy to lead. Time is always moving quickly, too, where results are expected faster than ever before. With so much pressure placed on leaders, unfortunately, it's easy to forget, too, that many are not trained; they are often put into positions expected to sink or swim without support. Let's stop that.In this course, you will be armed with what you need to know to become a game-changing leader while remaining authentically you. Far too often, people in leadership positions struggle with pretending to be someone else - the person they are expected to be. As a result, they finish work exhausted because they are striving to be seen one way but cannot be themselves fully. I know, as I've been there. For almost 20 years, I've been building, managing, and leading teams across various industries. I've hired and led countless individuals, made strategic decisions (both good and bad), and experienced a lot. I've also been fortunate to have been named a Manager of the Year, a Mover & Shaker in Customer Experience, a Thought Leader to Follow, leader of the winner of the Best Small Contact Center in the world, and a CEO, coach, speaker, and consultant.In this course, we're going to dive into what you need to know to become a game-changing leader. Specifically, you will learn how to:Set yourself up for success as a leader with the fundamentals of building a winning team.Become more productive as a leader so you can gain time back, becoming better balanced.Decide which priorities, projects, and decisions need to be made, so you are working ON the business vs. just IN the business.Manage yourself better so that you don't burn out and lose motivation while on the leadership path.Join me as we work together to help you become the game-changing leader you want in your team or business, and achieve the results and impact you know are possible. It's time to go all-in on you.
Overview
Section 1: Introduction
Lecture 1 Course Overview
Section 2: Leadership Essentials
Lecture 2 1.1 - Your First 90 Days
Lecture 3 1.2 - Creating A Vision
Lecture 4 1.3 - Setting Priorities & Goals
Lecture 5 1.4 - Developing the Roadmap
Lecture 6 1.5 - Improving Productivity
Lecture 7 1.6 - Time Audit
Section 3: Managing Your Leadership Career
Lecture 8 2.1 - Leadership Expectations
Lecture 9 2.2 - Managing Email
Lecture 10 2.3 - Managing Yourself
Lecture 11 2.4 - Managing Stress
Lecture 12 2.5 - Working 'ON' vs. 'IN' The Business
Lecture 13 2.6 - Dealing With Firefighting and Toxic Cultures
Section 4: Managing Your Operations Effectively
Lecture 14 3.1 - Recruiting Essentials
Lecture 15 3.2 - Meeting Effectiveness
Lecture 16 3.3 - Eliminating Waste
Lecture 17 3.4 - RACI Matrix
Lecture 18 3.5 - The Plus One Customer Service Approach
Lecture 19 3.6 - Making A Business Case
Section 5: Managing the Employee Experience
Lecture 20 4.1 - Employee Engagement
Lecture 21 4.2 - Celebrating Successes
Lecture 22 4.3 - Capturing Feedback
Lecture 23 4.4 - Employee Experience
Section 6: Managing and Leading People
Lecture 24 5.1 - Leveraging Performance
Lecture 25 5.2 - Powerful 1:1's
Lecture 26 5.3 - 4 Types of Conversations
Lecture 27 5.4 - Performance Management
Lecture 28 5.5 - Strong Teams
Lecture 29 5.6 - Tough Choices
Section 7: Wrapping It Up
Lecture 30 Conclusion
Entrepreneurs who want to become stronger leaders who don't want to fake it till they make it.,Someone just promoted to being a leader.,Small business owners who want to create a great employee culture.
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