Last updated 12/2015
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 953.74 MB | Duration: 1h 6m
An Elegant 7-Step Recipe To Answer Questions Like A Pro & Be Ready For Anything (Even If You Don't Have All The Answers)
An Elegant 7-Step Recipe To Answer Questions Like A Pro & Be Ready For Anything (Even If You Don't Have All The Answers)
What you'll learn
The #1 way to ask for questions (and it's NOT what 99% of trainers do).
Elicit questions and provide answers even when you have none.
Set a questions boundary to make people feel safe to ask questions.
Reflect, paraphrase and answer in-scope questions immediately to show you care.
How to avoid looking like you don't know the answer (Most trainers don't even know they do this!)
Be an empathetic and responsive listener that trainees love to have as a trainer, even with LOTS of questions.
Paraphrase instead of telegraphing so you can cope confidently when you do not know the answer.
Limit saying "I don't know" by postponing out-of-scope questions gracefully.
Show you met their needs by responding to all questions by the end of the presentation.
Confidently inspire out-of-scope questions and provide answers,even when you have none.
Provide valuable "Out-of-Scope" knowledgeable answers to every question from your audience.
Always look like a subject matter expert (even when you're not!)
Requirements
Download the Boomerang Workbook that accompanies this course so that you can follow along perfectly with what is being said.
Stop the video when Jason says to do each of the many activities that are in this program so that you can get the entire experience.
Apply each of the Your turns that occur in each of the major section descriptions to your questions so that you can see dramatic differences in your answers Rule the Room Boomerang Style!
Description
A Simple 7-Step Recipe to Confidently Answer Any QuestionYour credibility as a presenter is directly affected by your ability to provide valuable and knowledgeable answers to questions from your audience. If you handle questions well, you meet your audience's needs, which earns you credibility and respect... ...you keep the audience focused and engaged ...and you look like a pro. In this program you will learn everything you need to know to confidently inspire questions and provide answers...even when you have none.Model Q&A of Everything We Suggest You DoPeople often ask me how I always seem to know the answer to every question in my trainings. Answering questions effectively is so important to the success of our programs that I have developed a step-by-step system for doing it, and being knowledgeable is only part of the equation....My simple system can help you be prepared to confidently handle any question no matter what your level of expertise about your topic.Watch Case Studies of How We Do ItI taught a new employee in her early twenties some of the techniques for handling questions that are described in this programs......Soon afterward, she trained a group of customers for eight hours, and then she took them on a tour of her company. The company has a "wall of hands," a montage of plaster impressions of the hands of its employees. When you've been with the firm for ten years, the company adds your hand impression to the wall. When the young woman brought the group to the wall, they asked where hers was displayed... She'd been with the company just four months, but because she was so skillful at handling questions, they assumed she was a veteran!Practical Advice, Not Theoretical FluffThis program is based off of fifteen years researching trainers in the classroom, observing over ten thousand hours of class and taking over two-hundred thousand pages of feedback. Answer Questions Like A Pro offers specific tools and practical guidance... ...not theoretical fluff!Includes Tons Of Valuable Resources, Tools, & BonusesWhen you sign up for the 7-Step Recipe to Be Ready for Anything, you'll also get a FREE copy of our custom-made 25-page Boomerang Q&A Workbook to help guide you through the entire Q&A process.What's Inside Answer Questions Like A Pro?Answer In-Scope Questions ImmediatelyThe #1 way to ask for questions (and it's NOT what 99% of trainers do).Elicit questions and provide answers even when you have none.Set a questions boundary to make people feel safe to ask questions.Reflect, paraphrase and answer in-scope questions immediately to show you care.Cope Confidently When You Don't Know The AnswerHow to avoid looking like you don't know the answer (Most trainers don't even know they do this!)Be an empathetic and responsive listener that trainees love to have as a trainer, even with LOTS of questions.Paraphrase instead of telegraphing so you can cope confidently when you do not know the answer.Limit saying "I don't know" by postponing out-of-scope questions gracefully.Postpone Out-of-Scope Questions GracefullyShow you met their needs by responding to all questions by the end of the presentation.Confidently inspire out-of-scope questions and provide answers,even when you have none.Provide valuable "Out-of-Scope" knowledgeable answers to every question from your audience.Always look like a subject matter expert (even when you're not!)Answer Questions Like a Pro Course Reviews:These techniques have been extremely valuable to me as a trainer. The training tools are taught in such a way that you can walk away from the program and start implementing change in your classroom immediately. I've become better at answering questions and more confident in my teaching style." Kara McCaffrey -- Software Trainer"Learning how to answer any question was the single most useful thing I have ever learned for my role as an implementer. The magic of it is that you can easily teach your analyst or an AC how to do it in 15 minutes or less. If you can hook your audience and handle any question, 80% of your job is already done." Elisabeth Cline -- Project ManagerMeet Your Instructor:Jason Teteak is the Founder and CEO of Rule the Room Train the Trainer. Jason first made a reputation in the medical training industry, where he was known as "the Epic trainer of trainers." In response to many requests, he began to offer personalized services and quickly developed a following as a private training coach and training consultant whose clientele includes elite institutions, universities, and top corporations.In 20 years of working as a trainer and a trainer coach, he has helped more than 15,000 training professionals to "Rule the Room" and has appeared before more than 200,000 people. He's won praise and a wide following for his original methods, his engaging style, and his knack for transferring training skills via practical, simple, universal and immediately actionable techniques. Or as he puts it "No theoretical fluff".He founded Rule the Room Train the Trainer with a mission to DOUBLE the impact of 10,000 training professionals in the next 5 years. The Rule the Room Train the Trainer team, under Jason's management, has flipped the model and changed the approach to great training and instruction for even the most seasoned veterans.
Overview
Section 1: Introduction and Welcome
Lecture 1 Introduction
Section 2: Elicit Questions From the Audience
Lecture 2 Elicit Questions
Section 3: Answer In-Scope Questions Immediately
Lecture 3 Answer In-Scope Questions
Section 4: Cope Confidently When You Don't Know the Answer
Lecture 4 Cope Confidently
Section 5: Postpone Out-of-Scope Questions Gracefully
Lecture 5 Postpone Out-of-Scope Questions
Training Professionals,Team Leads,Directors & VP's,Instructional Designers,Founders and CEO's,Entrepreneurs,Sales Professionals,Business Managers,Human Resources Professionals,Project Managers,Academic Professionals,Public Speakers,Executives
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