Last updated 4/2021
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 5.11 GB | Duration: 3h 59m
A guide to the skills of leading teams whether remote virtual teams or in person
What you'll learn
1. To gain an understanding of the essential skills and behavior of effective team leaders.
2. To practice those behaviors that lead to optimum participation and commitment to action by team members.
3. To learn the critical listening skills that are essential to all personal communications and to team leadership.
4. To understand when and how to use each of three decision-making styles: command, consultative and consensus.
5. To learn how to both give and receive feedback, or "straight-talk", in a manner that leads of learning and continuous improvement.
6. To learn the critical skills of effective leading virtual teams to effective performance.
Requirements
They should give consideration what to what type of team they are leading, who the members are, and some assessment or observation of the teams strengths and weaknesses.
Description
If you are an entrepreneur, a manager wanting to move up in responsibility, or someone who simply wants to work well with others, this course provides the essential skills of leading teams. You cannot succeed today without the skills of leading groups well. The instructor has been developing teams and team leaders, from the CEO's of Fortune 500 companies, to front line teams in manufacturing plants, for the past forty years. He is the author of ten books on teams, leadership and lean management. He has worked with Honda and Toyota, Shell Oil Company, American Express and dozens of other corporations as well as small start ups. He has been the CEO of a consulting firm for twenty five years. In other words, he has a great deal of experience in team leadership and facilitation. This course provides all of the essential skills of creating unity of energy and effort on a team; bring the team to consensus; and conducting virtual team meetings. This course provides the knowledge and skills that will be essential to your capability as a leader. Purpose & Objectives:To contribute to your success as a manager by becoming a great team leader.To enable you to bring out the best from your team;to harvest the collective wisdom of your team members;and to lead team meetings in which all participants feel heard, decision based on the wisdom of the team;and action plans are developed and followed to results.Sections of the Course:1.Introduction2.8 Essential Skills3.Choosing a Decision Style4.Dialogue: Thinking Together5.Effective Listening Skills6.Giving and Receiving Feedback7.Virtual Team Facilitation
Overview
Section 1: Introduction
Lecture 1 Introduction to Team Facilitation
Lecture 2 What is Facilitation?
Lecture 3 Introduction to the Resources
Lecture 4 Resources
Lecture 5 Assignment #1: Behavior Observation and Reinforcement
Section 2: The Eight Essential Facilitation Skills
Lecture 6 The Eight Skills - Organizing
Lecture 7 The Eight Skills - Clarifying
Lecture 8 The Eight Skills - Reflecting
Lecture 9 The Eight Skills - Motivating
Lecture 10 The Eight Skills - Comforting
Lecture 11 The Eight Skills - Controlling
Lecture 12 Concluding A Topic or Meeting
Lecture 13 Assignment # 2: Facilitation Skills Practice
Lecture 14 Resolving Conflicts within the Team
Lecture 15 Resolving Conflicts 2
Lecture 16 Assignment #3: Practice Resolving Conflicts
Section 3: How to Choose A Decision Making Style
Lecture 17 Clarifying Decision Styles
Lecture 18 How to Reach Consensus
Section 4: Dialogue: Learning to Think Together Rather than Alone
Lecture 19 Dialogue versus Debate
Lecture 20 Dialogue: Behavioral Characteristics
Lecture 21 Assignment #4: Are You in Dialogue or Debate
Section 5: Effective Listening Skills
Lecture 22 Body Language
Lecture 23 Asking Open-ended Questions
Lecture 24 Reflective Listening
Lecture 25 Expressing Empathy
Lecture 26 Acknowledging and Using Silence
Lecture 27 Assignment #5: Coaching Effective Listening Skills
Section 6: Giving and Receiving Feedback - "Straight Talk"
Lecture 28 "Straight Talk" - A Model for Giving Feedback
Lecture 29 "Straight Talk" - A Model for Receiving Feedback
Lecture 30 Assignment #6: Practice Giving and Receiving Feedback
Section 7: Virtual Team Facilitation
Lecture 31 Facilitating Virtual Meetings - Pre and Post Work
Lecture 32 Fourteen Tips for Great Virtual Meetings
Section 8: Summary of Team Facilitation and Communication
Lecture 33 Summary and Actions
This course is for anyone who currently or in the future will lead teams and who wishes to improve their facilitation, communication, and decision-making skills.
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