Last updated 10/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.27 GB | Duration: 2h 15m
Manager essentials business communication skills training, human resource, employee talent management (2023 Accredited)
What you'll learn
Re-engage employees
Become proficient at motivating your team
Inspire results
Conduct influential coaching conversations
Be an empathetic, take-charge, in-tune leader
Gain clarity in your communication
Redirect employees while maintain good relationships
Fully accredited 12 CPD Continuing Education (CE) Professional Hours - provider #776727
Free customizable employee coaching handouts
Superb student reviews!
CPD/CE Continuing Education Hours available
Professional employee coaching certificate available
Requirements
Accredited for (12) Continuing Professional Development credit hours. Full certification please anticipate 3-4 hours of workplace practice
Description
Upon completion of this course and with approval by the CSA Application Review Team, students are eligible to apply for a complimentary Accredited CSA Employee Engagement Coach Certificate (12-B.4 Teaching Member in Good Standing).*Provider Number: 776727+++++++++++++++++++++++++++++++++++++++++++++++ABOUT: Coaching Studies Academy Marketplace Division, was established to offer democratized access to online education, regardless of financial ability.We make select Coaching Studies Academy™ courses available to everyone worldwide.Coaching Studies Academy Marketplace Division adheres to Udemy's established guidelines. As such, the following CSA services are NOT permitted to be made available to our Udemy Students; Live One-On-One & Group Coaching Calls Weekly Webinar TrainingsCSA Success Team Email SupportAccess to Coaching Studies Mastermind Group*We DO however offer Udemy-Specific students fantastic value at an affordable entry;World-class training programsAccess to Q&A with the instructional team (Via the Q&A tab)Udemy Community - 80,000 Udemy StudentsUdemy Quality Program - 9,000 5-star reviewsOur Udemy courses are Globally Accredited and come with an opportunity to apply for optional Continued Professional Development / Continued Education Credit Hours (CPD/CE).Udemy's marketplace allows you quick and easy access to Success Education on your schedule without needing a dedicated coach or teaching assistant.You get video-based lectures created for Udemy, and your Instructor responds to private messages and Q&A promptly.What You'll Learn . . . Motivate your team and re-engage employees to achieve desired results: Practice the drivers of employee engagementClear up "muddy thinking" and get the results you desireInspire your team to better results: Intended Workplace Reputation exerciseHave confident, smooth, comfortable coaching conversations with your team: Grow Coaching ModelAddress and bring performance issues to a resolution: DESC Communication TechniqueInstill a positive workplace feel: Appreciate Inquiry Positive Organizational ScholarshipBe viewed as an empathetic, take-charge, in-tune leader: Listening LevelsHave the conversation just once: Paraphrasing for ClarityMaintain good relationships while re-directing employees away from time-waster conversations: Acknowledge and TransitionsThis coach certification training is accredited for 12 Continuing Professional Development (CPD) and 12 Continuing Education (CPD) (CEU) Credit Hours. Please note that the successful completion of this course requires students to submit all course assignments. You should anticipate spending approximately 8-12 additional hours in the practice of skills taught. Details regarding how to request your official certification and 12 CPD/CEU credit hours will be provided at the end of the course.New managers who put the effort into acquiring professional coaching skills are 130% more likely to realize better business results, through enhanced engagement, increased productivity, and more satisfying customer service.*BACKGROUND:The average person will spend 90,000 hours at work over their lifetime - that is a lot of "life energy".As a new manager, supervisor, training specialist, or coaching professional, you want to make a difference. You aim lead the PEOPLE on your team to higher levels of performance. You aim to empower high-potential and well-being. You aim to guide others in tapping-into their greatest ability.Yes you're already skilled at what you do. You're trained and effective in the processes and formalities.However . . .When you accepted this new role THEY never told you how complicated people really are. They never told you that in order to lead people how self-aware you'd need to become. They never told you how many moving parts are involved in generating sustainable high performance year after year.I know the difficulties of coaching employees to high-performance first-hand! When I ran my first team, I had zero idea how to motivate, inspire or coach others. I was lost and our results suffered.Now after 25+ years of leading others in the role of manager, coach, and business executive, I fortunately have figured a few things out. And, in this Employee Performance Coach Certification course I share those things with you.This certification is rooted in research/experience-based person-centric approaches. The course is informed by; Positive Organizational Scholarship, Management Coaching Best-Practices, and Global Research on Employee Performance.DETAILS*ABOUT*THIS*COURSE:Who is the target audience for this training?This course is well-suited for; ➤ New managers, supervisors, team leads, HR staff, and training professionals➤ Coaching professionals who want to teach these skills to corporate clients➤ High-potential employees➤ Managers in training➤ Undergraduate and Graduate school students ➤ Seasoned managers working in a field requiring proof of continuing education hours➤ For professional use or as a personal reflective tool Students who complete the course requirements are eligible to receive a Management Coaching Diploma Certificate. The certificate is valid for a two years from the date of issuance ,and may be renewed with proof of continuing education within three months of expiration. This course is fully accredited by the internationally recognized agency CPD Accreditation*(Accredited Provider No: 776727), and 12 CPD (Continuing Professional Development) credits are available. In order to promote best coaching practices, please note that you are advised to use this training program within the boundaries of your expertise. The course author or the representatives of this training are not responsible for unauthorized usage of this training program. *Maximizing Performance Coaching, 2011, Bersin
Overview
Lecture 1 Promotional Video
Section 1: Course Introduction
Lecture 2 How this Course is Facilitated
Lecture 3 Employee Engagement Coaching - an exciting framework
Lecture 4 About Course Assignments
Section 2: Self-Aware Personal Leadership - Exercises
Lecture 5 Self Aware Leadership Exercise...part 1
Lecture 6 Self Aware Leadership Exercise...part 2
Lecture 7 Personal Leadership & Clarity
Lecture 8 Intended Reputation Exercise Instructions
Section 3: Defining Employee Engagement
Lecture 9 Introduction: Employee Engagement...a definition
Lecture 10 Employee Engagement Definition Workbook Review
Lecture 11 Behaviors of Engaged Employees
Section 4: Three (3) Drivers of Engagement
Lecture 12 Section Introduction
Lecture 13 The 3 Drivers of Employee Engagement
Lecture 14 Employee Engagement...ticket to the ball game
Lecture 15 Recap of What We Learned in this Section
Section 5: Developing Employee Engagement Strategies
Lecture 16 Employee Engagement Strategies - Introduction
Lecture 17 Employee Engagement-Develop Strategies Based on These Statements
Lecture 18 Self-Study: Actions for Engagement
Section 6: Grow Coaching Model
Lecture 19 Section Introduction
Lecture 20 GROW Coaching Model
Lecture 21 GROW Coaching Model part 2
Section 7: Models for Effective Workplace Coaching
Lecture 22 Strength-Based Feedback
Lecture 23 Character Strengths Feedback Worksheet Practice
Lecture 24 DESC Model - Coaching for Performance Issues
Lecture 25 SBI Model - Giving Corrective Feedback
Lecture 26 Feedback to Your Boss
Section 8: Qualities of Excellent Coaches
Lecture 27 Life Coaching Qualities - part 1
Lecture 28 Life Coaching Qualities -part 2
Lecture 29 Life Coaching Qualities -part 3
Section 9: Employee Coaching Basics
Lecture 30 Employee Coaching Mistakes
Lecture 31 Assessments: Identify a Starting Point for Behavioral Coaching
Lecture 32 Establishing the Employee Coaching Relationship
Lecture 33 Employee Coaching vs. Directing or Telling
Section 10: Coaching Employees: Skills
Lecture 34 Appreciative Inquiry
Lecture 35 Generating Management Clarity - Paraphrasing Skill
Lecture 36 Acknowledge and Transition
Section 11: Complimentary Material Section
Lecture 37 All Course Documents in One Place!
Lecture 38 Performance Improvement Plans
Lecture 39 Building Rapport & Trust
Lecture 40 Bonus
New leader/managers responsible for one or more direct reports,Business professionals wanting to maximize the performance of individuals, teams, or their entire organization,Team leads responsible for project success,Entrepreneurs are or will be managing one or more employees,HR and Training professionals with an affinity for working with people,Those preparing for future managerial roles,Undergraduate and Graduate business/international business students
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