Design Thinking for the Employee Experience Crash-Course
Duration: 47m | Video: .MP4, 1280x720 30 fps | Audio: AAC, 44.1 kHz, 2ch | Size: 792 MB
Genre: eLearning | Language: EnglishLearn how to turn the design thinking process inward for your employee experience.
What you'll learn
What the design thinking process is.
How the design thinking process can be used for the employee experience.
The benefits of design thinking.
What organizations tend to get wrong about the design thinking process.
The five-step process to design thinking.
How using design thinking for the employee experience differs from using design thinking to solve customer problems.
Examples of organizations who have used design thinking for the employee experience.
Getting buy-in and overcoming the challenges that design thinking can create
Requirements
Anyone is free to enroll. Please watch the "Is this course for you" video before purchasing to see if taking this course on design thinking is right for you.
Do note that this is focused on the employee experience, but the framework and fundamentals of design thinking are the same, so you can apply it to other areas.
Description
Do you want to learn how to create a strong employee experience through a time-backed framework?
The Design Thinking process takes a human-centered approach to identify user pain points and problems to create better solutions. While many organizations will use design thinking to improve the user experience for their customers, few turn the process inward to improve their employee experience.
The employee experience impacts everything about your organization - from the culture, productivity, retention, and bottom line.
Yet around 64% of employees feel they do NOT have a strong work culture.
Many organizations with good intentions try trivial ways to boost the employee experience like beer Fridays or ping-pong tables. While these can help, employee engagement rates haven't changed over the last several years.
Imagine if you were to create an employee experience that lead to:
A culture that other organizations were envious of.
Lower retention.
Higher productivity and employee satisfaction.
Organizations that most heavily invested in the employee experience were 11.5 times as often in Glassdoor's Best Places to Work, 2.1 times as often in Forbes's list of the World's Most Innovative Companies, 4.4 times as often in LinkedIn's list of North America's Most In-Demand Employers.
Design thinking can be used to help improve your employee experience.
How organizations have benefited from design thinking:
Organizations where HR delivers the highest levels of value are almost five times more likely to be using design thinking in their programs than their peers.
71% of organizations report design thinking has improved their working culture on a team level.
Over the past ten years, design-driven organizations have outperformed the S&P 500 Index by 228%.
Introducing The Design Thinking for Employee Experience Mini Crash-Course!
Learn how to create a stellar employee experience through the design thinking process to create an employee experience that other organizations will be jealous of.
Here is What You Will Learn:
What is design thinking?
The benefits of design thinking.
How design thinking for the employee experience differs from the customer experience.
What most organizations get wrong about the design thinking process.
The five step process to design thinking.
Understanding when and when not to make use of design thinking.
Getting buy-in for design thinking for the employee experience.
Who this course is for:
Anyone looking to improve their employee experience.
HR or People & Culture managers looking for different ways to improve their employee experience
You work for an organization that is struggling with your employee experience - whether high turnover, or disengaged employees
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