This book aims to enable readers to understand and implement, via the widely used statistical software package Minitab (Release 16), statistical methods fundamental to the Six Sigma approach to the continuous improvement of products, processes and services. The second edition includes the following new material: Pareto charts and Cause-and-Effect diagrams Time-weighted control charts cumulative sum (CUSUM) and exponentially weighted moving average (EWMA) Multivariate control charts Acceptance sampling by attributes and variables (not provided in Release 14) Tests of association using the chi-square distribution Logistic regression Taguchi experimental designs Content: Chapter 1 Introduction (pages 1-11): Chapter 2 Data Display, Summary and Manipulation (pages 13-62): Chapter 3 Exploratory Data Analysis, Display and Summary of Multivariate Data (pages 63-92): Chapter 4 Statistical Models (pages 93-139): Chapter 5 Control Charts (pages 141-201): Chapter 6 Process Capability Analysis (pages 203-223): Chapter 7 Process Experimentation with a Single Factor (pages 225-302): Chapter 8 Process Experimentation with Two or More Factors (pages 303-389): Chapter 9 Evaluation of Measurement Processes (pages 391-412): Chapter 10 Regression and Model Building (pages 413-458): Chapter 11 Learning More and Further Minitab (pages 459-482):